Frequently Asked Questions
Find answers to common questions about our lawn and garden care services.
Do you provide services for both residential and commercial properties?
Yes, we offer lawn services for both residential and commercial properties including Home Owners Associations (HOA’s). We’re well-equipped to handle properties of all sizes.
What services do you offer?
We offer a lawn fertilization, weed control, grub preventative, and aeration services. We are equipped to handle all your lawn care needs.
How many applications are included in the lawn program?
Our lawn program consists of 6-7 lawn applications a year. When we do an estimate, we will recommend the appropriate program, which will include pricing for beneficial services like aeration and grub preventative. We may also recommend some additional weed applications for the first year only, depending on the shape your lawn is in and the time of year that you start the service.
How often are your lawn visits?
Once we get started for the season we visit the lawn every 4-6 weeks. During periods of extended dry periods we may extend the the time between visits.
Do I need to sign a contract?
For residential clients we do business he old fashioned way. A simple email, text or verbal agreeing to service is all we need to get started. Our service is continuous from year to year, just like a subscription, but if you move or need to cancel for some other reason, you’re free to cancel at any time. Just let us know by giving us a call, text or email.
Can you help with weed control?
Absolutely! We have extensive experience in weed control and offer effective solutions to rid your unwanted broadleaf and grassy weeds in the lawn. We ensure the health of your turf while eliminating the weeds.
Are lawn treatment applications safe for my children and pets?
All our applications equal or exceed EPA safety standards. We recommend that children and pets stay off the lawn for 2 hours after the application. This allows any herbicide that is applied to dry adding an additional safety measure in case someone happens to have a particular allergy (even dogs and cats have allergies).
What is your service area?
Down to Earth provides services to the Delaware County area, including:
Delaware
Dublin
Galena
Lewis Center
Powell
Sunbury
Westerville
How long have you been in business?
Down to Earth Lawn Care has proudly served lawns locally since 2007.
Do you let us know when your coming out?
Yes. We send out a pre-notification 1-2 days in advance via email or text.
Does anything need to be done to prepare for the lawn for service?
On service days, just be sure gates are unlocked and pets are kept inside.
Does the lawn need watered before or after the application?
Our slow‑release fertilizer works just fine on its own, but a little water never hurts! Rain or watering helps the nutrients settle in and do their thing.
Can I mow the lawn after a lawn application?
You’re good to mow the same day we treat the lawn, as long as you’re mulching the clippings. The fertilizer gets into the soil pretty fast, so mowing usually doesn’t affect it. If the fertilization treatment was a liquid application, it’s better to wait until the next day before mowing so it has time to fully dry and absorb into the leaf tissue.
How does rain or snow impact the applications?
This is a great question! Our fertilizer applications aren’t water‑soluble, so they won’t wash away in the rain. In fact, rain is actually helpful — the moisture helps gradually release the nutrients into the soil so the grass and root system can absorb them. So yes, rain after an application is totally fine and even good for your lawn!
For weed control, they just need a couple of hours to dry and absorb into the weeds. After that, rain won’t affect their effectiveness.
How long will it take to get control of weeds after service begins?
Easy to control weeds start to show signs of dying within about 1–2 weeks after your service begins. You’ll usually notice them wilting, curling, or fading in color first.
Full control can take a little longer — typically 3–6 weeks, depending on the type of weeds, weather conditions, and how mature the weeds are. Some tougher varieties like ground ivy and wild violets will take a couple of treatments.
What are my payment options and how can I pay my bill?
We offer a few easy ways to pay your bill:
Online: You can make a payment anytime through your customer account portal using Visa, MasterCard, AMEX, Discover or ACH.
Auto‑Pay: Set it and forget it—your card is automatically charged after each service or monthly, depending on your setup.
By Phone: Give us a quick call and we can take your payment over the phone.
By Mail: If you prefer, you can mail a check to the address listed on your invoice.
If you ever need help with billing or want to update your payment method, just let us know—we’re happy to help!
Revamp Your Outdoor Oasis
Lawn Fertilization
Achieve a healthy lawn with our specialized fertilization service that nourishes your grass for optimal growth and health.
Weed Control
Achieve a thriving lawn with our specialized fertilization service that nourishes your grass for optimal growth and health.
